A. apara Novice Member. Here's how. 1-1. advertisements and definitely not always, do not adjust your set. The information was not presented clearly. Answered by DisappointedCustomer 1 year ago, Hisense - 65" Class H9 Plus Series LED 4K UHD Smart Android TV. 3. All appears to be ok, but I noticed a small lip sync issue with some content on Amazon's Prime app (ironic). It’s okay, though. I was disappointed with the product quality or performance. If a home theater system is connected to your TV with an optical cable, there may be an audio delay that requires a manual adjustment on the home theater system. Why were you dissatisfied with the usefulness of this information? Secondly, wondering if the eArc set up that’s possible with the new Sonos Arc and this new line of LG OLEDs would offer a better chance of lip sync success? Basically, audio delay during the ARC or Optical Audio output results from various factors such as decoding time, Sound Engine time, output buffer, etc. Get your questions answered about product setup, use and care,repair and maintenance issues. Usually I go with the stance if it ain't broke why fix … I’m leaning towards a LG GXPUA OLED (2020 model)- but concerned at what lip sync issues may be awaiting me when i try to connect my playbar to this TV. Example of a lip-sync test signal. Press the Smart button on the remote controller. Sorting out intermittent issues is always more difficult, of course. I have a LG E8 connected to my ARC and I played star wars on Disney+ with my Apple TV 4K and the lip sync is just awful. The information did not resolve my issue. LOS ANGELES—So we’ve all been there, watching a TV show and the actor’s lips are moving but the words are just not coming out at the right time. When I reduce this to Dolby Vision 50Hz or 30Hz the lip sync issue goes away completely (however this is unwatchable from a video processing standpoint) All of my cables are 4K HDMI Cable 5 ft High Speed (4K@60Hz, 18Gbps). I think they should give you more control like down to -10. He changed three cable boxes and could not correct the problem. If your audio & video are out of sync on your Fire TV home theater. We love our 4 year old HISENSE! Set PCM in the Device’s Setting Menu (e.g. Sky Q LG Tv Sky Soundbox not had lip sync issues with my set up touch wood. 2. Don't turn on the satellite or cable box until AFTER the TV is turned on. EMAIL. Step 1. Appreciate thoughts. Now hold down the POWER BUTTON for 15 seconds ( the button that is in the middle of the TV just underneath) Now plug it back in and TURN IT ON and check to see if it is still out of sync. JavaScript appears to be disabled in your browser. Lip Sync Issues - LG TV, LG Soundbar & Sky Q 1TB UHD ‎29 Apr 2020 02:46 PM. I wish I would have bought the comparable LG or Samsung. LG TVs with webOS Push the Home button on your remote. Hi all, First time posting on the community, hoping someone can help. In the television’s settings menu, set HDMI ARC -> Digital Sound Out: Pass Through. Leave a comment about your results! I got my ARC today and the first thing I noticed is how the lip sync still is broken on Sonos products with LG Oleds. cst-sms-popup-message-result-successfully. Soundbar is connected to TV via HDMI-ARC. If the entertainment hub gets shifted to the audio video receiver or sound bar, there is no point incorporating ARC function in the equation. Auto lip sync on my tv is off. Details. I’m sure we won’t let this one experience stop us from buying another Hisense in the future. Fix? I had hoped it was fixed but it’s still not. On the Direct TV remote if you hit the on button the tv will still shut off but the satellite receiver stays on and next time you turn the tv on the sound will be out of sync. (Odd fact; lost our two televisions, hot water heater, and HVAC all in the same week ... no storms, no power surges, except for the one in our bank account! Plus, the problem was intermittent, as well. However, using the latest LG firmware recently released and recent Sonos update, the problem seems way less noticeable. For me it was just the opposite; I had to switch the TV to Dolby and the lip sync problem instantly vanished. Our new AI powered chat bot service is here to help 24/7 365 days a year. We found a simple fix However, after forwarding or reversing the video or pausing the video, the sound got out of sync again, every time. The Audio Return Channel (ARC) is designed to get used when all audio video sources are hooked up to the TV for the screen to display the picture while the HDMI ARC input port gets to alter direction sending the audio signal to the external audio device. Prices and offers are subject to change. Frustrated, you give up on that program and ask why isn’t anyone doing anything about lip-sync problems! Previously, DirecTV is connected to TV via HDMI TV with a Denon 4K receiver and TV... ” ( i tried a couple of cables to be my cable box the from... In the television ’ s still not of time with their voices ’ ve on. Adjust, without success on which reset the sync Hisense and do recognize that this has... Had the same lip sync problem USB videos the audio from the person speaking on the satellite cable! Off Dolby my cable box, satellite box or IPTV setup having purchased an LG SJ6 Soundbar digital output DD. 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