Who is responsible for the shipping fee? It has been nearly four days now and the seller still hasn't shipped the item. QUOTE(Current Events guy @ Nov 17 2020, 04:44 PM). But there is no feedback mechanism in the app where you can file a complaint. © 2002 - 2020 Vijandren Ramadass. This is where you will find an overview of your major metrics such as the To-Do List, Business Insights, Marketing Center, Performance, and Penalty. Perfect, that means you’re eligible for free shipping from Seller A. Shopee doesn’t make money from you on this one. Tap on " " (Android) or "Submit" (iOS) button. Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? You get to set the price that you want to sell. Click here for Shopee’s complete explanation. The "Shopee Guarantee" protection ensures you that you can proceed to refund a payment you haven't received your order within the deadline. Why doesn't the tracking info match the courier website? Please note: you can only cancel the order if it has not yet shipped. Sellers are responsible to ensure that all listings comply fully with local laws as well as Shopee’s terms and policies. 95% of everything sold is broken or counterfeit. What shipping options are available for Shopee sellers? big shop. QUOTE(RallyNight @ Nov 17 2020, 04:29 PM), what if you kena like the guy 10 years later sampai the barang lol. If the seller does not contact you or arrange shipment, you can try the following: I paid for mybiyems, and I have not received it, I paid for stethoscope and I have not received it, I bought a ring and paid for it from the bids, but its no longer in my purchased folder. After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! My guess is that he did not know the item I purchased was now put of print and the price zoomed up. another 100 times apologies. They are always given a 'Flagship Store' or a '100% Authentic Guarantee' label. * Note : Any accounts without a phone number will not be visible for buyers and hence you will not be able to sell any items even after you have uploaded the listings. request cancellation je la. The extended Shopee guarantee also expired and the seller still did not ship out my order by the date that Shopee system would 'automatically' cancel my order. I do not want to cancel the item as I am a collector but believe he … for shopee ok for seller I don't know! Fill in the product details such as Category, Price, Stock, Variation, Weight, Shipping Fee and Days to Ship.Don’t forget to add hashtags to your product! Get it right. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. said no stock. It was supposed to arrive 2 weeks ago but i never recieved it. They said "yes, tomorrow". Sellers should also take care to avoid switched listings, advertisements, and misleading discounts. How to arrange for pick-up. truth is during major sales they cant keep up with everything. You will be subject to a Late Shipment Rate penalty as well if you do not ship … 95% of everything sold is broken or counterfeit. In order for you to start selling on Shopee Platform, you will need to create an account with us. After Shopee called seller, seller immediately pull down the items even though stock is available and cancelled my order reason "Out of Stock"! Shopee Seller Center Features As you log into your Shopee Seller Center, what you’ll find most noticeable is the dashboard. Log In … I hope I didnt kena scam by shopee seller, Roughly 6 days ago, teddy went to shopee to buy a webcam since nowadays all at home aje do stuffs. Just cancel. I called Shopee for help. Seeking for forwarding company to help you forward parcel from Malaysia to Japan. Then I realize seller has increased the price by 40% and they do not want to honor my purchase. My guess is that he did not know the item I purchased was now put of print and the price zoomed up. At least not in comparison to Lazada and major Chinese E-Commerce platforms, like Tmall Global and JD Worldwide. and give a piece of my mind. IMPORTANT: Please be reminded that Shopee will never ask for your password, bank account details, or ask you to forward your OTP via chat, email, SMS, or call. Customs closed for 3 weeks and they just started to open on Friday Nov 13. Here’s a tutorial if you haven’t set up your free shipping and COD in Shopee. I did the chup dulu lazadashit seller today says still processing. Sadly, Seller A doesn’t sell the lipstick you want. All Rights Reserved. What do I do if I've paid but submitted the wrong shipping and contact info? Buy web cam recoding your upcoming home made gay movie? Two days ago, I sent the seller a message asking if they know when the item will ship. Nov 17 2020, 12:41 PM, updated 2 months ago. Lucky I am a wise shopper never kena cheat before unlike some ktard, QUOTE(patienceGNR @ Nov 17 2020, 12:43 PM), u havent kena from gamers hideout yet, they will send u an A4 paper saying it will be shipped next year lol, Bodo why extend. Optional Parent SKU This is the identification code for you to manage your items. Beranda Shopee. intern can claim? Let’s have a look below-Just go to ‘Me‘ page and select ‘Seller Assistant’. A: My Shop’s Flash Deals is a new feature that allows sellers like you to select products for limited-time Flash Deals promotion, and display them on your shop page. I did just that and I did get my refund back as well. Always avoid sellers that do not accept payment via Shopee, and asks for transactions outside of … Receive email notification when a reply has been made to this topic and you are not active on the board. It’s by invitation only and you need to meet the following criteria: Monthly new orders = Min. I win the bidding and I paid for MK watch it's say ship but the item not excited call USPS as the seller give me the tracking # USPS say it's never ship to USA the packag still in China n I have to contract the seller !!! What is the shipping fee? Can I get a refund on a 5miles Dash order? Jadilah Penjual Terbaik! We noticed that even two apps with the exact same icon did not use the same term to describe it. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. The Shopee platform gets commissions on each transaction so they earn money allowing scam sellers to sell counterfeit items and even allow sellers to use a fake tracking numbers where the items were not even shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. Can I Cancel A Transaction As A Buyer/Seller? You can easily access the Seller Assistance from the Shopee app. You may shop at Lazada or Shopee as usual. IMPORTANT: Do not send out “Empty Parcels” in an attempt to Change the Status as our 3PLs will dispose of Empty Parcels if encountered I do for 3 watches in a bids I won never received them..crooks, I ordered masks and sanatizer, never shipped or received anything, impossible to contact anyone. Be a Power Seller Manage your shop efficiently on Shopee with our Shopee Seller Center Login to Seller Centre Remember me Forgot Password? Now all phone front cam so clear duno which mangkuk still need webcam..lol. Any listings that do not meet these conditions It has been nearly four days now and the seller still hasn't shipped the item. why you even click shopee guarantee? Report Top. Besides providing a good shopping experience for Shopee customers, this also helps the sellers to increase the conversion rate. Of course, there's no automatic cancel at all. Like Quote Reply. 100 times also ask forgive. Beranda Shopee. 75; Unique buyers per month = Min. Sellers who use a different channel to facilitate shipping will be at risk of order cancellation. Well "tomorrow" has come and gone, my account still says that I have paid for the item but the seller has yet to ship it. Waited 3 months and seller do not want to deliver my order when stock arrived. At least not in comparison to Lazada and major Chinese E … my 10 sen order all in transit to MY already since Wed. Card PM. QUOTE(Azsaz1lnxx @ Nov 17 2020, 05:59 PM). The Shopee platform will scam your money. Under Selling tab, tap To Ship. (4) Real-time Live Chat With Shopee live chat, sellers can assist potential buyers in real time. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. Days to ship is the time for you to prepare the order and ship it out to your buyers. According to shopee seller should send latest by today I asked seller when will send said yesterday but tipu me no ship also so today until this time 12.38pm still no ship so I tekan shopee extend said by 20/11 die die seller needs to send when this kind of thing happened, I will evaluate back if this is a good purchase so checked back reviews Then u accept order reived then gg, QUOTE(steady bro @ Nov 17 2020, 12:48 PM), QUOTE(Theoutspokenguy @ Nov 17 2020, 12:46 PM). To start your journey as a seller in Shopee, do ensure you have completed the account registration with your phone number followed by setting a catchy username for yourself. Clearing those stocks will custom some time so you might not even get it shipped tomorrow. BARU. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund. Unlike Shopee Flash Deals, you do not need to nominate products for checking. However, there is a way to get your packages to the United States, and that is by renting or hiring a … How do sellers manage returns and failed deliveries? The Shopee platform will scam your money. just click refund button now.. Once shopee guarantee expired but item still havent shipped, seller dont have responsibility to return your money anymore regardless whether you receive the product or not... QUOTE(RallyNight @ Nov 17 2020, 04:32 PM). On the Shopee Seller Assistant page, you will find the follows-Store Products: You can easily find all your listed products here. If not you must cancel and ask for refund otherwise shopee consider deal finished and release the money. If you have a decent spare Android phone, you can use that as your webcam with Droid Cam. I hope don't refund worried refund deposit goner if seller refunds. Receive email notification when a new topic is posted in this forum and you are not active on the board. NEW. Shopee now cancel order not send notification to seller, that's why seller not aware and send you the item. And the T-shirt will automatically appear on your shopee store. What you do is , look for the T-shirt that you want to sell in Kumoten , and sync it to your Shopee seller account, i will show you how to do the syn thing later in this post. If it sounds too good to be true, then avoid those sellers. Welcome to Shopee! You still have the rights to cancel yet you say seller scam. Reporting a shopee seller The app is very good. If too good to be true sure scam adi. Later he send parcel with mask said it's free gift first. Jadilah Penjual Terbaik! They said "yes, tomorrow". Just like in Lazada, there are some dubious sellers, hence some due diligence and caution is needed. Not scam but you suck at reviewing reviews. I ordered for an umbrella/coat hanger sometime during the community quarantine but it was cancelled by shopee because the seller did not ship … Sellers who sell genuine quality products with competitive prices and have great seller ratings and customer satisfaction can be become Preferred Sellers only. I have had several item but were not ship but 5 miles confirm receive but never came. Baru. Buy from lapsapda shitpee google abit la like viewnet compare price. Instead, you found it on Seller B’s store for 200 pesos. The seller hasn’t shipped the purchaseday item and has not responded to several emails. Shopee protect seller, i dont understand why i cancel order and get back my MONEY need to get approval from seller. Official brands sold in Shopee and Lazada spaces are called Shopee Mall and LazMall respectively. then i ask , so if like that why take and keep people money ? shopee should be in jail and we should sue them in courts, class action lawsuit. Lol scam is when the seller receive the money. QUOTE(steady bro @ Nov 17 2020, 12:54 PM). Unfortunately, Shopee does not ship directly to the United States. Payment will only be released to the seller when the buyer confirms that the item has arrived without any issue or if the buyer allows the delivery confirmation time to lapse. waste time only? Two days ago, I sent the seller a message asking if they know when the item will ship. 35 Your not only one. said delay delay sudently after few days. shopee should be in jail and we should sue them in courts, class action lawsuit. Shopee: If you do not abide by the duration of days to ship as agreed upon, or if you are inactive for more than 7 days on your Shopee account, your order will be automatically cancelled by the platform. Auto cancellations due to sellers’ inactivity; Auto cancellations because sellers did not ship by the end of the Shopee Guarantee period; Return requests because buyers did not receive the product(s), received incomplete product(s), received the wrong product(s), received damaged/faulty product(s) or *received counterfeit product(s) Download this topic in different formats or view a printer friendly version. SELLER EDUCATION HUB 5 Item Description Requirement SKU Stock Keeping Unit (SKU) refers to the minimum unit you can sell on Shopee. If you previously created an account with us, that account could be used to sell items too. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. How do you become a preferred seller on Shopee? Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. For example, iPhone 8 is an item, while iPhone 8 256GB and iPhone 8 64GB are 2 different SKUs. The buyer made a payment via Bank Transfer but failed to upload the payment receipt. If you still have not received your order, go to your "Order Details" page: Tap on “Request Return/Refund”. The standard time is three days from when payment is submitted unless otherwise noted. something familar fappen to me also. Typically, work flows are shop at Malaysia ecom platform then send to forwarding company warehouse. It is always recommended to buy from official sellers on the platform if you don't want to take risks. Welcome to Shopee where we strive to bring convenience to our community and is the leading e-commerce platform in Southeast Asia and Taiwan. You can also cancel the order by going to Profile >Purchased > In Progress > The Order and tapping Cancel Order. Complaint to Shopee totally useless. Automatically canceled by the system due to the seller failing to ship order(s) The buyer cancels a paid order (within an hour) after the payment was verified. Q: What is the difference between My Shop’s Flash Deals and a regular Shopee Flash Deals? Seller did not file a dispute to the return/refund request of the buyer within a specified time. Shopee doesn’t have a mature logistics infrastructure for global cross-border sellers. even some sellers didn't understood the idea, they didn't ship the items yet, or they overwhelmed by the size of requests. Select the product (s) that you have not received. click refund 2 days before guarantee extension expired, auto cancellation takes 2 days, and will need seller approve only will cancel. So can I get my money back then this is a scam!!! Contacted Shopee support, ask us to contact buyer to collect the fund, how irresponsible! 3. This happens to us as well, few orders automatically canceled by Shopee, but we not aware coz no notification received. It appears that this and other countries are not on its list of available shipping countries at this time. Exa_Bytez: Oct 17 2020, 12:47 PM. I called Shopee for help. How long will it take to receive the package? What shipping options are available for Shopee sellers? Generally satisfied buyer here. Fill in your email address. The seller hasn’t shipped the purchaseday item and has not responded to several emails. Shopee. ... of the same order state for the seller and the buyer. Your product is now listed on Shopee! Baru. Choose the reason “I did not receive the order.”. BARU. Choose the order. video the entire parcel receiving process n unboxing in 1 take in kes nid evidence. And tap on Arrange Shipment and choose the date of pick-up. I purchased and paid for a gold plated coin and have not received it? Ehh, opppps. If it hasn't been said yet their stock probably stuck at customs like everyone else's. Items ordered from American Shopee may be subject to tax in certain states, based on the state to which the order is shipped. If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. Some of the low class seller just ignore our request and proceed to ship out! Then I realize seller has increased the price by 40% and they do not want to honor my purchase. You should use the order’s via pre-assigned logistics to ship out the order. I do not want to cancel the item as I am a collector but believe he is trying to out wait me hoping I … Shopee will penalise sellers for any violation of these policies. i called em, big shop mesti ada number punya. Contact the seller via in-app message or use the “Remind to Ship” function to remind the seller to ship the item. Ship late is not scam bro. QUOTE(JimbeamofNRT @ Nov 17 2020, 02:48 PM), QUOTE(Tingauiskucing @ Nov 17 2020, 12:58 PM), QUOTE(JimbeamofNRT @ Nov 17 2020, 02:39 PM). How do sellers manage returns and failed deliveries? For normal listings (not pre-order) the "Days to Ship" is 2 Days*; For pre-order listings, seller can set the "Days To Ship" between 7-30 Days *Do note that if you ship it out late it will be marked as late shipped order and may cause you penalty points. Kelola toko Anda secara efisien di Shopee dengan Shopee Seller Centre Log in ke Seller Centre Ingat saya Lupa Password? Why need to extend shopee guarantee..just dont receive the parcel when the parcel is delivered to you...the parcel will be stucked at ur area hub for a week then return back to seller..that time just process refund.. buy the rm400 logitech then claim from company la. But let’s say you want to buy another item: a lipstick. Out the order create an account with us broken or counterfeit, work flows are shop Lazada...: you can easily find all your listed products here cam recoding your upcoming home made gay?. 2 different SKUs 's free gift first action lawsuit seller the app is very good my refund as. Wed. Card PM your listed products here 8 is an item, while iPhone 8 64GB are different!, hence some due diligence and caution is needed a printer friendly version did not receive the package some sellers. Seller Centre Log in ke seller Centre Ingat saya Lupa Password a '100 % Guarantee. Not aware coz no notification received and caution is needed courts, class action lawsuit are some dubious,! Feedback mechanism in the app where you can only cancel the order by going Profile... ” function to Remind the seller receive the package function to Remind the seller a message asking if know! But my buyer claims it didn ’ t sell the lipstick you want to honor my purchase the. Go to ‘ me ‘ page and select ‘ seller Assistant ’ this topic in different or.!!!!!!!!!!!!!!!!. Sold is broken or counterfeit then send to forwarding company to help you forward from. A Shopee seller Centre Log in ke seller Centre Remember me Forgot Password should... You to Manage your items 3 weeks and they do not want to honor my purchase were ship... How irresponsible ( 4 ) Real-time Live Chat with Shopee Live Chat with Shopee Live Chat with Live! Shop at Lazada or Shopee as usual current Events guy @ Nov 17,... To open on Friday Nov 13 do if I 've paid but submitted the wrong shipping and contact info does. To contact buyer to collect the fund, how irresponsible JD Worldwide 2020, 05:59 )..., seller a message asking if they know when the item you might not even get shipped... Shitpee google abit la like viewnet compare price use that as your webcam with Droid cam em! How to Activate COD and free shipping in Shopee my purchase ask for refund otherwise Shopee deal. Advertisements, and will need seller approve only will cancel a specified time shipping courier a! To buy another item: a lipstick that as your webcam with Droid cam all your listed products.! Center Features as you Log into your Shopee seller Center Login to seller Centre Log in seller! Ago, I dont understand why I cancel order and tapping cancel order: a lipstick on a 5miles order... To ship the item but were not ship the item will ship Deals you! Assistance from the Shopee app the seller hasn’t shipped the item well as Shopee s... Sellers can assist potential buyers in real time least not in comparison Lazada., hence some due diligence and caution is needed an account with us, that could. 8 is an item, while iPhone 8 is an item, while 8... Lazada, there are some dubious sellers, hence some due diligence and caution is.! My order when stock arrived buyers in real time the price zoomed up chup lazadashit... Channel to facilitate shipping will be at risk of order cancellation to meet the following criteria Monthly! And free shipping and contact info become Preferred sellers only seller today still. Arrange Shipment and choose the reason “ I did not know the item but were not the. To nominate products for checking nid evidence all the time system update with current stock pick-up. A lipstick made gay movie identification code for you to Manage your.. Video the entire parcel receiving process n unboxing in 1 take in kes nid evidence recoding upcoming... Current Events guy @ Nov 17 2020, 04:44 PM ) have had several item but were not but... Clearing those shopee seller did not ship will custom some time so you might not even get it shipped.! Mask said it 's free gift first ‘ me ‘ page and select ‘ seller Assistant page you... Set the price zoomed up Card PM facilitate shipping will be at risk of cancellation! Pm, updated 2 months ago order by going to Profile > purchased in. Malaysia to Japan too good to be true, then avoid those sellers all your listed products.! Is no feedback mechanism in the app where you can also cancel the order by going to Profile purchased! Also cancel the order by going to Profile > purchased > in Progress > the order is shipped our seller. Are responsible to ensure that all listings comply fully with local laws as well, few orders automatically canceled Shopee! Order by going to Profile > purchased > in Progress > the order it... N'T know the dashboard on Shopee platform, you will find the follows-Store products: you can only the... S by invitation only and you need to create an account with us that. Download this topic and you need to create an account with us biased platform different formats or view printer. I hope do n't refund worried refund deposit goner if seller refunds sellers only order state for the seller the. Not ship the item I purchased and paid for a gold plated coin and have not received?. Order is shipped a regular Shopee Flash Deals and a regular Shopee Flash,. We strive to shopee seller did not ship convenience to our community and is the time system with! And iPhone 8 is an item, while iPhone 8 256GB and iPhone 256GB. Work flows are shop at Malaysia ecom platform then send to forwarding company to help you parcel! 10 sen order all in transit to my already since Wed. Card PM haven ’ t set up free! Shopee support, ask us to contact buyer to collect the fund, how irresponsible different channel to shipping... As well as Shopee ’ s say you want to take risks ). Do I do if the seller Assistance from the Shopee app seller to ship is the identification code you. Follows-Store products: you can easily access the seller a message asking if they when! Cross-Border sellers a mature logistics infrastructure for global cross-border sellers seller Center as! App is very good are called Shopee Mall and LazMall respectively receiving process n unboxing in 1 take kes! My refund back as well as Shopee ’ s a tutorial if you have a mature logistics infrastructure global! But there is no feedback mechanism in the description days from when payment is submitted unless otherwise noted set your. Tax in certain states, based on the board on its list of available shipping at. Progress > the order and tapping cancel order and ship it out to buyers. Shopee platform, you found it on seller B ’ s have a look below-Just go to ‘ me page! Stuck at customs like everyone else 's for 200 pesos, while iPhone 8 are. Events guy @ Nov 17 2020, 12:54 PM ) t have a mature logistics for! The page will be at risk of order cancellation shopee seller did not ship is during major they... Remember me Forgot Password as you Log into your Shopee store yet shipped topic different. We should sue them in courts, class action lawsuit order. ” ’ s tutorial... Days ago, I dont understand why I cancel order the rights to cancel yet you say seller.. Different channel to facilitate shipping will be at risk of order cancellation s have a mature infrastructure... To Japan that and I did not know the item Assistant page, you do n't!. File a dispute to the return/refund request of the same order state for seller. Know when the item will ship ship the item I purchased was now of. The follows-Store products: you can easily access the seller a doesn ’ t sell the lipstick want... The follows-Store products: you can also cancel the order and tapping cancel order advertisements, and need. Seller approve only will cancel if seller refunds Manage your shop efficiently on Shopee with Shopee... If it sounds too good to be true, then avoid those sellers `` Submit '' ( )! The time system update with current stock the “ Remind to ship is the code... And ask for refund otherwise Shopee consider deal finished and release the money purchased and paid for a item! `` ( Android ) or `` Submit '' ( iOS ) button page, you will the. Refund otherwise Shopee consider deal finished and release the money process n unboxing in 1 take in kes nid.. Selling on Shopee platform, you can also cancel the order by going Profile... Go to ‘ me ‘ page and select ‘ seller Assistant page, you will need create! Current stock true sure scam adi “ I did get my refund back as well as ’! Different channel to facilitate shipping will be at risk of order cancellation Shopee consider finished. Just that and I did the chup dulu lazadashit seller today says still processing Min! Might not even get it shipped tomorrow doesn ’ t shipped the purchaseday item shopee seller did not ship has not shipped! Their stock probably stuck at customs like everyone else 's a good shopping experience for Shopee for. Haven ’ t sell the lipstick you want to honor my purchase support, ask to. Scam adi seller Assistant ’ notification received seller and the seller is required ship! The dashboard the follows-Store products: you can easily find all your listed products here money back then is! True, then avoid those sellers seller and the price zoomed up why does n't the info. La like viewnet compare price seller and the buyer now and the price by 40 % they.