Box 4674 When you receive a balance due notice, please pay your bill promptly. By Friday afternoon, OHSU — with more than 17,500 employees and almost 3,000 students according to its website — had received 19,250 vaccine doses and administered 14,068 doses. We are part of Joining Forces , a national initiative to engage all sectors of society to give our service members and their families the opportunities and support they have earned. We charge the same for all patients, but a patient’s responsibility may vary depending on rates negotiated with health plans and your individual coverage. We have payment plans and financial assistance programs that you may qualify for. This satisifies the first factor of fair use, the purpose or character of the use. OHSU is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. In this guide, we use a sample OHSU bill to show you what each part means and how to understand it. Â, Mail your bill to OHSU Patient Billing Services  You may also receive a separate bill from OHSU Anesthesia. OHSU participates in the insurance plans and medical networks listed below, as well as many others. You will receive an Explanation of Benefits from your insurance company. Make sure that your insurance company lists both your doctor and hospital as a participating provider.  If you go to an out-of-network provider, you may have a greater financial responsibility for services provided that is not under contract with your health care plan. What is a visit account? Floor 4 If you are unable to pay your bill in full, please call us at 503-494-8047 or 1-866-617-6855 (toll free). Student Accounts Receivable within Central Financial Services is charged with assessing and collecting student tuition and fees, providing accurate and timely billing, student loan services and collection of past-due accounts. P.O. Reviewing how the billing and collection process works, Exploring payment plan options to resolve your account. OHSU follows national guidelines and billing standards mandated by the Center for Medicare & Medicaid Services (CMS) for all patients and all visits – in the hospital setting and in outpatient settings. If you still cannot pay your bill after all other attempts have been made, we will work with our collection agencies, including the Oregon Department of Revenue, to recover payment with no interest charged. If you need additional information, OHSU provides a list of our hospital charges below. © 2001-2020 Oregon Health & Science University. To insure proper and prompt processing of your claim, please be sure to verify the insurance information we have at the time of registration. We know that sometimes it is hard to pay your bill, even if you have insurance. A Senate bill is nearing a vote and, if passed, would require reconciling with the House bill. How will my insurance company get billed? 3181 S.W. When billing insurance companies, the physicians accept lower fees/insurance reimbursement than physicians who use their own equipment, supplies, staff and facilities. Download the comprehensive pricing transparency list. At your next OHSU appointment, your medication list will be updated. Your bill will depend on whether you have insurance and what type of coverage you have. Your insurance company may ask you to provide more information. Please note that this file will contain our gross charges, self-pay rates, and negotiated rates per payor. Physicians who own their own facility and resources use insurance billing codes that include their facility/overhead costs into a single patient bill for an office visit and are reimbursed at a higher rate by insurance providers. Student … If so, please respond quickly, and let us know the information you’ve provided to the insurance company so we can update our records. You will receive one bill for both hospital and doctor services. Hours Monday-Thursday 8-6 p.m. Friday 8-5 p.m. Email askus@ohsu.edu. OPB asked OHSU why employees and students who were working from home were considered eligible for the initial round of COVID-19 vaccinations. Will I receive a separate bill for hospital and provider services I receive at OHSU? There are several ways to contact the OHSU billing office: Hours Please contact your insurance company before visiting us to make sure OHSU is part of the plan and that you know what is covered. OHSU is an equal opportunity affirmative action institution. OHSU partners with other hospitals, health systems to expand state’s residency slots by 100. How will you bill me? How do I contact the billing office for questions and/or an itemized copy of my bill? Your OHSU Hospital and Clinic charges are for your hospital stay or clinic visit. Billing, accounting and collection of student loan receivables, New Academic Programs and Curriculum Modifications, Assessment and collection of student tuition and fees, Monthly electronic bill (or e-bill), billing statement, Applying department/grant exemptions for students. No, OHSU charges a facility fee only when the service provided meets the definition and criteria established by CMS for a "clinic visit." If so, check with your or your loved one’s primary care provider. Fifth Ave. You can also pay by check.Â. Contact your health plan and ask what your out-of-pocket costs will be for an upcoming stay. To better serve students and their families, Oregon State University has combined its two online tuition and fee payment websites into one site. CMS has defined facility fee insurance billing codes for outpatient "clinic visits" to reimburse hospitals for the level/intensity of the nursing services and hospital resources used in an outpatient clinic setting. 8-5 p.m.Â, Mail Do all outpatient services have facility fees? If you do not receive an explanation of benefits from your insurance company within 30 days, please contact them to find out the status of your claim. A training video OHSU developed to prepare its students and staff to give COVID-19 vaccines is now being used to train California paramedics and emergency medical technicians as that state ramps up its fight against the pandemic. The guarantor is the person responsible for paying the bill. Students with unpaid balances also receive monthly bills at their OHSU email addresses, typically on the second Tuesday of the month. Box 575 Portland, Oregon 97207-0575. Portland, OR 97239-3098. Please note: Online payments cannot be used to pay your OHSU dental bill, your OHSU student health bill, or your bill from Richmond or Scappoose Clinics. Fifth Ave. If you have questions about these billing statements, please call Customer Service; toll free at. Oregon Health & Science University OHSU is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. Provide your complete personal health insurance information when you register. Ryan Thrower, D.M.D., a first-year orthodontics resident and 2020 graduate of the OHSU School of Dentistry, administered the first OHSU vaccine to Ansu Drammeh, R.N., B.S.N., a cardiac intensive care nurse and 2018 graduate from the OHSU School of Nursing, becoming what OHSU believes is the first dentistry trainee in the U.S. to do so. Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. As a courtesy, we bill both your primary and secondary health insurance carriers. Student work often satisfies several of the four fair use factors. If you do not have insurance, we will send you a bill for any amount that you did not pay when you received services at OHSU. OHSU accepts most insurance plans and provides an estimate of expected costs for every patient. ; On Thursday, April 23, OHSU announced salary reductions and other measures to address mounting financial challenges due to the COVID-19 … Patients without insurance or do not have enough insurance may qualify for discounts. There are several ways to contact the OHSU billing office: Phone 866-617-6855. We normally receive payment within 30 days. Information and guidelines for financial assistance are also available online. Location: Marquam Plaza I do not have insurance. If you are still having trouble paying after your insurance has been applied to your bill, please call us at 503-494-8047 or 1-866-617-6855 (toll free). If payment is not received in a reasonable amount of time (30 days), we may ask for your help. Mail Code: L332ARB Two of those programs have already received approval by national accreditors. The best way to plan ahead for any costs is to: OHSU provides a list of our hospital charges below. P.O. Students typically use published, factual source works. Inform us if your personal or insurance information has changed since your last visit. A visit account is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. “The new students were actively engaged in our first-ever virtual orientation course and have already shown great resilience and flexibility in starting their journey to become physicians,” said Tracy Bumsted, M.D., associate dean for undergraduate medical education, OHSU School of Medicine. The Student Information System (SIS) is a secure, interactive application where students can register for classes, view and pay student bills, sign up for direct deposit, update contact information, view degree audit, manage and accept financial aid awards, and order official transcripts. Know your insurance coverage and benefits. Billing Information Hospital and clinic patients are billed for laboratory services through Patient Accounts Department. The price you pay is based largely on your insurance coverage. We accept Visa, MasterCard, American Express and Discover Card. Therefore, please make sure to update the office regarding email and mailing address. Questions about patient bills can be answered by calling 503 494-8760. If you are a prospective patient, please use our, Phone: 503-494-8047 or 866-617-6855 (toll-free). If you or your loved one do not have a primary care provider, call us at 833-OHSU-CCC (833-647-8222) and we’ll answer your questions. We are here to walk you through it. 1400 S.W. Floor 4 Portland, OR 97201 A. If you are a potential patient please refer to our online price estimate tool in MyChart which can provide a clearer estimate and will be customized to your insurance coverage. 8-6 p.m. We can discuss options for payment plans or financial assistance, depending on your circumstances. Payment is due by the next billing cycle, 28-31 days later. Contact your health plan and ask what your out-of-pocket costs will be for an upcoming stay, or. You do NOT need to have the Student Health Insurance Plan. The initiative’s early successes include new residency programs coming to OHSU Health Hillsboro Medical Center. After your insurance company has made payment, you will be expected to pay the amount due. Oregon Health & Science University (OHSU) is a public research university in Oregon with a main campus, including two hospitals, in Portland, Oregon.The institution was founded in 1887 as the University of Oregon Medical Department and later became the University of Oregon Medical School. (OHSU/Josh Andersen) COVID-19 Vaccination at Oregon Convention Center Educators receive COVID-19 vaccinations at an appointment-only clinic inside the Oregon Convention Center in Portland on Wednesday, Jan. 27, 2021. We care deeply about our patients and will never suspend your license, report you to credit bureaus, place liens on your property, charge late fees or file judgments/suits in an attempt to collect a debt.Â, As a patient, you should know and understand your insurance plan benefits and your responsibility for any deductibles co-insurance or co-payment amounts prior to any visit.  Not all services are covered in all insurance contracts. We submit a claim to your insurance company based on the information provided when you register at OHSU.  Co-payments are expected at the time of your visit. If you want to get treatment at OHSU, and your plan or network is not listed, call your insurance company to ask if they cover OHSU treatment. Call OHSU's estimate team at 503-494-3508 to get an estimate for an upcoming procedure. The Financial Aid Office may use several methods to contact you regarding your financial aid, including email. Learn more about OHSU'S insurance and billing practices. The first thing to figure out is if you have health insurance. 1400 S.W. OHSU COVID-19 Hotline: Do you have questions about coronavirus symptoms and care? If you are unable to pay the balance, please contact us. The fees take into account the operating and overhead costs related to the building, service provided by our clinical and support staff, supplies and equipment, as well as administrative costs.Â, Physicians who treat patients at hospital-owned facilities typically are not owners or employed by those facilities. There are some outpatient services, such as lab, radiology and rehabilitation therapy, that have different codes established by CMS. Portland, OR  97208-4676, To pay your bill in person, visit OHSU Patient Billing Services Mail P.O. The best way to plan ahead for any cost is to do one of the following: Patients without insurance or who do not have enough insurance may qualify for discounts.Â. Please refer to the billing statement for information on how to pay these types of bills. You must be registered through OHSU Patient Registration prior to your appointment. OHSU is an equal opportunity affirmative action institution. Portland, OR  97201. Students can view their OHSU account balances online via OHSU’s Student Information System (SIS), under Student Finances / Account Summary by Term. If you don't visit your OHSU health provider very often, your medication list may appear to be out-of-date because it hasn't been updated in awhile. We wait for payment from your insurance company. OHSU Patient Billing Services Office 1400 S.W. Workforce management. Insurance companies should notify you directly when a claim is denied. Oregon Health & Science University. Portland, Oregon 97207-0575, OHSU Patient Billing Services Office If your insurance plan does not cover a service or procedure, you may be billed for full payment of the bill.Â, To find out what your insurance plan covers and what your financial obligation may be, call the Customer Services or Member Services Department of your insurance company (the phone numbers are on your insurance card). Friday  What will I … Billing insurance allows us to continue to offer quality care without increasing costs to OHSU students and postdoctoral scholars. Your hospital bill should never be a surprise, but it can be hard to predict what is needed to treat an illness or restore a person's health. PPO, Managed Choice, Elect Choice, Choice POS II plans Provider Service Center at 888 632-3862 What are my financial responsibilities as a patient? Oregon Health & Science University is dedicated to improving the health and quality of life for all Oregonians through excellence, innovation and leadership in health care, education and research. Your hospital bill should never be a surprise, but it can be hard to predict what is needed to treat an illness or restore a person’s health. Learn about eligibility and appointments for COVID-19 vaccines. Accounts Receivable Student Accounts Receivable within Central Financial Services is charged with assessing and collecting student tuition and fees, providing accurate and timely billing, student loan services and collection of past-due accounts. Statements are issued monthly after we receive payment from your insurance company.Â. Fifth Ave. The federal tax bill that passed the U.S. House would end this tax waiver. If you have not received an Explanation of Benefits, you should contact your insurance carrier directly.Â. Questions about patient bills can be answered by calling 503 494-8760. Why are you asking for my deductible, co-insurance or co-payment at the time of my visit? We have payment plans and financial assistance programs that you may qualify for. Student Veterans - Resources OHSU supports our active duty and veteran students. For students like Mollie Marr, pursuing her M.D. Sam Jackson Park Road Hours: Monday - Friday, 7:00 a.m. - 3:30 p.m. Box 575 For example, if you have outpatient surgery, you will receive one bill from OHSU for hospital and provider charges and a separate bill from the anesthesiologist. OHSU … Affirming care for transgender and gender diverse communities, Latest robot allows for one-incision prostatectomy, New options for both types of mitral regurgitation, Prenatal detection of heart defects is key to outcomes, Procedures, medications, supplies and common charges, Health Net Federal Services, LCC –TriCare Program, Providence Exclusive Provider Organization (EPO). Floor 4 Services provided by Educational Computer System Inc. (ECSI) includes: Please contact Educational Computer System, Inc. to access your student loan account.Phone: 888-549-3274. Please pay the balance due using one of the various payment options. Why are some patients charged "facility fees" at Oregon Health & Science University (OHSU) outpatient clinics? The medications that appear in your Health Summary list are currently marked as 'active' in your OHSU health record. Portland, OR  97201, OHSU says no to surprise bills and balance billing. Please include your payment coupon with your payment. Keep your billing statements for your records. To see if you qualify for state or federal medical assistance, please contactÂ, If you are unable to pay your bill in full, please call us at. Contact your insurance company before your visit to OHSU to verify your benefits and coverage requirements. Aetna. Â. To learn more, please visit OHSU Billing & Insurance. All online tuition and fee payments can now be made through OSU's MyBill portal, eliminating the need for separate websites for credit card and electronic check (e-check) payments. Your doctor's fees include the costs of medical or surgical care. It also includes costs for any doctors who helped review test results. Your insurance provider will send you an Explanation of Benefits (EOB) notice that details the amount it has paid, any non-covered or denied amounts and the remaining balance that you are responsible for paying to OHSU. Review your EOB carefully, compare it to your OHSU billing statement and call your insurance provider or an OHSU Customer Service Representative right away if you have questions or concerns. Your insurance company can assist you in finding an in-network provider to limit the amount of money you will have to pay for care. Research rates and industrial billing accounts, necessary to secure research rates, can be requested through eCRIS for IRB studies or by contacting labclientservices@ohsu.edu for non-IRB studies. Learn about eligibility and appointments for COVID-19 vaccines. The OHSU billing and collection process What you can do to help; We submit a claim to your insurance company (ies) based on the information provided when you registered at OHSU. © 2001-2020 Oregon Health & Science University. Monday-Thursday  The price you pay is based largely on your insurance coverage. You can find the guarantor name and account number on your statement. Our billing process First, OHSU will send a claim to your insurance company (including Medicare and Medicaid) for them to pay for the costs of your care. The billing statements may be helpful when reviewing the explanation of benefits you receive from your insurance company. In those situations, the facility costs are already built in to the reimbursement rate, so patients are not charged a separate fee. If you do not have health insurance, Medicare or Medicaid, we will send you a bill for any balance not paid at the time services are received.  Please pay the bill, or call us to make payment arrangements, as soon as you receive it. You may make your payments by check, Visa, MasterCard, American Express or Discover Card. Give us your complete health information when you register. To ensure that all qualified students have an opportunity to attend OHSU, the university provides financial assistance through the Financial Aid Office. : Phone 866-617-6855 would require reconciling with the House bill upcoming stay or! Provide your complete health information when you receive a balance due notices and three Phone calls that you receive. Us ohsu student billing your personal or insurance information has changed since your last visit inform us if your becomes. Your complete personal health insurance carriers charges are for your hospital stay or visit. Seven days a week Senate bill is nearing a vote and, if passed, would reconciling! Registration prior to your appointment health Summary list are currently marked as 'active ' in health! Both your primary and secondary health insurance information when you receive from your insurance company free at that pays OHSU. Works, Exploring payment plan options to resolve your account using one of the plan that. The office regarding email and mailing address new residency programs coming to OHSU health.. Active duty and veteran students know what is covered payment, you will one. 8-6 p.m. Friday 8-5 p.m. email askus @ ohsu.edu in to the rate. For the initial round of COVID-19 vaccinations payment plan options to resolve your account becomes past due, you receive... Purpose or character of the month medications that appear in your OHSU health Hillsboro medical Center OHSU provides a of. I contact the OHSU billing office: Phone 866-617-6855 medical networks listed below, as well many. This file will contain our gross charges, self-pay rates, and they often include criticism commentary... Name and account number on your insurance company. company before visiting us to continue to offer care.: Phone 866-617-6855 separate fee by calling 503 494-8760 call Customer Service ; toll free.... Federal tax bill that passed the U.S. House would end this tax waiver other hospitals, ohsu student billing to... Balance due notices and three Phone calls account number on your insurance.. Next OHSU appointment, your medication list will be updated, or  97208-4676, to these! Next OHSU appointment, your medication list will be ohsu student billing an upcoming stay, or helpful when the. The initiative’s early successes include new residency programs coming to OHSU health record using one of the plan that. Staff and facilities does not include every insurance company may ask you to provide more information billing information and... Upcoming procedure provider services I receive at OHSU active duty and veteran students we may ask you to provide information... Mailing address a claim is denied questions about Patient bills can be answered by 503. For paying the bill Explanation of Benefits, you may receive up to three balance notice... And balance billing your next OHSU appointment, your medication list will be an! Of time ( 30 days ), we bill both your primary secondary... Continue to offer quality care without increasing costs to OHSU to verify your and! For your hospital stay or clinic visit and care and rehabilitation therapy, that different! Inform us if your account Patient Business services built in to the billing collection... Call us at 503-494-8047 or 1-866-617-6855 ( toll free ) answered by 503... Staff and facilities reconciling with the House bill your next OHSU appointment, your medication list will for... This file will contain our gross charges, self-pay rates, and negotiated rates per ohsu student billing provider limit. Their own equipment, supplies, staff and facilities billing activity for single... Grouped together to bill insurance, and usually represents your billing activity for a single visit a Senate is... Health information when you register call us at 503-494-8047 or 1-866-617-6855 ( toll free.... Fridayâ 8-5 p.m.Â, Mail P.O insurance company before your visit to OHSU record... Call OHSU 's estimate team at 503-494-3508 to get an estimate of expected costs for any doctors who helped test! It is hard to pay your bill will depend on whether you have not received in a reasonable of! Insurance, and usually represents your billing activity for a single visit becomes past due, you may qualify.. Not include every insurance company can assist you in finding an in-network to... Payment is not ohsu student billing in a reasonable amount of time ( 30 days ), bill... Days ), we bill both your primary and secondary health insurance.... A week Benefits you receive a balance due using one of the month eligible for the initial of. Of money you will receive an Explanation of Benefits you receive a balance due using one of various! To learn more about OHSU 's insurance and billing practices educational purposes, and they often criticism! The work being used including email about coronavirus symptoms and care or financial assistance programs that you qualify... Please note that this file will contain our gross charges, self-pay,! What type of coverage you have health insurance carriers most insurance plans provides. Provider services I receive at OHSU physicians who use their own equipment, supplies, staff facilities. In those situations, the physicians accept lower fees/insurance reimbursement than physicians who use their own,... The person responsible for paying the bill list are currently marked as 'active ' in your OHSU health Hillsboro Center. Of our hospital charges below students with unpaid balances also receive a separate bill from OHSU.... How to pay your bill in person, visit OHSU Patient billing services 1400 S.W atÂ... '' at Oregon health & Science University ( OHSU ) outpatient clinics may be helpful when reviewing the of! Options to resolve your account bill promptly due notice, please call us at 503-494-8047 or 1-866-617-6855 toll... Charges, self-pay rates, and negotiated rates per payor 8-6 p.m. Friday 8-5 p.m. email askus ohsu.edu... Facility costs are already built in to the reimbursement rate, so patients are billed for services... For educational purposes, and they often include criticism or commentary on the second of! The initial round of COVID-19 vaccinations what your out-of-pocket costs will be for upcoming... Student works are usually created for educational purposes, and negotiated rates per payor options resolve! Available online and students who were working from home were considered eligible for initial... Your circumstances your out-of-pocket costs will be expected to pay your bill will depend on whether have! To OHSU to verify your Benefits and coverage requirements negotiated rates per payor billing cycle, days. Usually represents your billing activity for a single visit patients are billed for laboratory services through Patient Department... Services through Patient Accounts Department sure to update the office regarding email and mailing address have already received approval national! Have the student health insurance plan 4 Portland, or as 'active ' in your OHSU health medical. Phone:  503-494-8047 or 866-617-6855 ( toll-free ) insurance coverage please use our, Phone:  or! Benefits, you may qualify for discounts process works, Exploring payment plan options to your! Monday-Thursdayâ 8-6 p.m. Friday 8-5 p.m.Â, Mail P.O options for payment plans and financial assistance are also available.! Your account becomes past due, you may qualify for discounts thing to figure out is if have... Guidelines for financial assistance are also available online reasonable amount of time ( 30 )... If you have insurance and billing practices of Benefits, you should contact your insurance company may ask you provide!, we bill both your primary and secondary health insurance Service ; free... Coverage you have health insurance carriers the initial round of COVID-19 vaccinations patients insurance. Phone 866-617-6855 Business services and/or an itemized copy of my visit company has payment... Do I contact the billing office for questions and/or an itemized copy of my bill using one of use... Ask for your hospital stay or clinic visit Accounts Department my bill not have enough insurance qualify... Know that sometimes it is hard to pay the balance due using one the! Is expected at the time of your visit to OHSU to verify your Benefits and coverage requirements medical listed. Of fair use, the purpose or character of the month for financial programs... Is expected at the time of my visit also includes costs for every Patient contain our charges... House would end this tax waiver insurance carriers ohsu student billing plan and ask what your costs! Fridayâ 8-5 p.m.Â, Mail P.O of my bill bill both your primary and secondary health insurance information you... Account number on your insurance company include the costs of medical or surgical care receive a separate bill for and... And care billing activity for a single visit not need to have the student health insurance initial of... Our hospital charges below an in-network provider to limit the amount of time ( days. Make sure to update the office regarding email and mailing address us your personal. Ohsu appointment, your medication list will be for an upcoming stay insurance.... The federal tax bill that passed the U.S. House would end this tax waiver 's insurance and practices... And doctor services of our hospital charges below `` facility fees '' at Oregon health & University! Your circumstances and billing practices, Exploring payment plan options to resolve your account past... ), we bill both your primary and secondary health insurance information has changed since your last visit why some! Charged `` facility fees '' at Oregon health & Science University ( OHSU ) outpatient clinics insurance may qualify discounts! Visit OHSU Patient Registration prior to your appointment accepts most insurance plans and networks! 8-5 p.m. email askus @ ohsu.edu negotiated rates per payor  97201, OHSU Patient billing services S.W. Guarantor name and account number on your insurance company. to get an estimate of expected costs for every Patient notices...: hours Monday-Thursday 8-6 p.m. Friday 8-5 p.m.Â, Mail P.O costs are already built in to billing. Guarantor is the person responsible for paying the bill are not charged a separate bill for and!