One good aspect of the covers provided by NFU is that it offers the breakdown cover as a standard and this option is available for all the insurance cover policies offered by this company. Unprofessional and out of date - in every sense! On arrival we were greeted warmly by a gentleman who took us into an office - with a door that closed so nobody could overhear which was a refreshing change - and listened carefully to our requirements. but Nfu are 5 star. reference number: 786446). Consumer satisfaction rates on reviews for NFU Mutual To check if NFU Mutual is the right car insurance for you, you can use our free comparison tool and finally compare coverage features, optional extras, excess, admin fees and customer rating without having to give any personal information. Higher risk drivers have historically taken out third party policies, so insurers sometimes charge you more for these types of deals. I'm now really confused.com! Search for local Insurance - Other near you on Yell. our site. finder.com is a financial comparison and information service, not a bank or You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! When there is a claim then they resolved efficiently. Their service, if you do need to claim, is second to none. Our address is Level 2, 20 St Unfortunately, it only covers breakdowns that are less than 1/4 mile from your home. when claiming. (I'm 62, btw, with no claims made for many years and a clean driving licence) Even the NFU customer support operative was shocked and couldn't give an explanation other than she'd asked the underwriters to double check it and they said that was what the 'system' quoted so that was that. NFU Mutual car insurance reviews on Smart Money People come from drivers like you! It will give you a pro-rata refund for the time in your coverage you haven’t used. And remember, if you've used NFU Mutual before, you too can write a short NFU Mutual car insurance review here to help other drivers. On similar platform, Reviews.io, the company has 3.57 out of 5 stars, based on a handful of reviews. If your personal possessions aren’t kept in a locked boot or compartment. Do the maths a 35p minute phone call to a call... We can all get insurance over the internet,but the NFU are local to One and All and any problems you just walk through the front door and sort it no calls across the world at a time When You Want Action. NFU Mutual insurance caters almost exclusively to drivers in rural areas, while Toyota Car Insurance seems to primarily cater for Toyota owners. Esther holds an MSc in Media and Communication Governance from the London School of Economics and Political Science (LSE). Data Protection ICO registration number: Do the maths a 35p minute phone call to a call centre of which the first 15 mins are spent getting 'your details and file up' so any internet saving is being eaten away. If you’re in the heart of a city, it’s still worth checking if NFU will protect you and your car. Brilliant, always on hand and happy to help! Our guides. may also receive compensation if you click on certain links posted on I've insured all my vehicles with NFU Mutual for nearly 40 years and never had cause for complaint. You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! What you’re liable to pay in excess costs will be decided when you take out your policy. Of course, on-line quotes are not possible with this company, still apparently stuck in … They are very knowledgeable but if there is anything they are not sure about they are honest about it. For example, read through our review to find out how good the claims process. Dealing with the local office is sooooo much better than a call centre. In common with a great many other reviewers it seems, my concerted effort to elicit a viable quote for car insurance from NFU Mutual did not end well! NFU Mutual also has a number of extras to add to your cover. All issues resolved quickly. accurate but you should confirm any information with the product or London, SE1 9RS. We are a credit broker and not a lender and Richard B. at the Norwich office was wonderful and professional in helping me get car insurance. even after I got my car back. I've insured all my vehicles with NFU Mutual for nearly 40 years and never had cause for complaint. Find out if you can take out immediate breakdown cover after you’ve broken down, what it includes and what other options you have. Optional extras include the following: Check your policy document carefully to ensure it covers everything you need it to cover. The car I'm getting rid of was higher insurance group 14. I have been insured with NFU Mutual on the house and contents for over ten years - had a major claim (accidental flooding) and they were brilliant. authorised and regulated by the Financial Conduct Authority (firm They provide quality comprehensive cover as well as third party policies. He gave us a quote for our motor insurance, which was substantially lower than we had been paying, there and then. A policy excess is the amount you have to contribute towards the costs incurred from a claim and will generally be up to £350. My husband and I originally just walked into our local NFU office off the street - no appointment. If you use your car for any purposes not outlined in your motor insurance certificate. See how they compare on insurance claim rating against other insurance providers. Prices are very competitive. We have been with them ever since and we have had to make several amendments to the policy during this time - change of vehicle and my husband has has to cease driving a couple of times for health reasons - and these alterations have been dealt with immediately, efficiently and with no administration charges! This website uses cookies to help enhance your user experience. Optional, only if you want us to follow up with you. I had a non fault claim. NFU Mutual is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. NFU Mutual has three different levels of insurance: You can get third party cover; third party, fire and theft protection; or a comprehensive policy. Motor legal protection covering up to £100,000 legal fees, Compare up to 95 UK car insurance providers, Increased personal possessions cover for motorhomes up to £1,000. product or commit to any plan. We had heard a lot of good reports about the way NFU treated their clients and dealt with claims so we thought we would give them a go. Just remember to shop around and compare the deals on offer to find the best one for you. They have quoted me an enormous £900 for the new vehicle, which is more than double the insurance on my existing car! We may receive compensation from our partners for placement of their products or services. You will not be covered in the following situations: For a full list and explanation of the exclusions, see your insurance policy. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. when I queried why the base price had increased by 20% for the second year the local office were most unhelpful and said a discount had already been applied. The first years price was excellent. Find out what else is included and how to save on your policy. Smart Money People is the UK's leading financial services review site. The first years price was excellent. Full payment came through really quickly in good time to pay the repair bills. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. However,. Direct Line. Get contact details, videos, photos, opening times and map directions. NFU Mutual offers several car insurance quotes that will suit the budgets and requirements of most drivers in the UK. You don’t have to live in the countryside to benefit from car insurance from NFU Mutual. Check NFU Mutual insurance claim rating on ClaimScore. If you need a little more cover, NFU Mutual has several optional extras that can be bolted onto your policy. But, if you’re more than this distance away, it will provide emergency roadside assistance, a tow to a garage and a hire car for up to 48 hours if your car can’t be repaired on the day. 57% of customers say they would recommend the service. Great prices and customer service. Why? We endeavour to ensure that the information on this site is current and Find out which insurance group the Hyundai i40 falls under and how much it costs to insure. Get a quote. I had a non fault claim. NFU Mutual may not be the cheapest but now I feel I have a good insurance company. that aims to provide you with the tools you need to make better Unless we've indicated otherwise, products are shown in no particular order or ranking. Find out which insurance group the Renault Twingo falls under and how much it costs to insure. All rights reserved - Privacy Policy. Find out the average cost of car insurance for the Hyundai ix35. Yes – and you won’t be charged any admin fees. What company underwrites the home insurance from NFU Mutual? Amazing customer service, it took no time at all to adjust my motor insurance. Left LV because of poor customer service. You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! 57% of customers say they would recommend the service. 1 review of Nfu Mutual "Although not a farmer, following a recommendation, we use this for our car insurance as prices are competitive. when I queried why the base price had increased by 20% for the second year the local office were most unhelpful and said a discount had already been applied. Read our guide to breakdown cover for taxis and private hire vehicles to see what’s included and how much it might cost. All in all, a company that I would recommend to anyone. We agreed. NFU Mutual home insurance overview. With NFU Mutual, there is one major perk though. even after I got my car back. How to save on your NFU Mutual car insurance policy, NFU Mutual car insurance customer reviews. It protects other people and their property if you’re involved in a collision, while also covering your car for any damage it suffers as a result of fire or theft. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. You can make a claim with NFU Mutual by calling its 24-hour claims service on 0800 282 652. With any of its motor insurance policies, you get Mutual Assist breakdown cover provided by the RAC as standard. On similar platform, Reviews.io, the company has 3.57 out of 5 stars, based on a handful of reviews. yes you can get cheaper insurance. Rate NFU Mutual’s value and service. When awarded, we apply a discount when you renew a general insurance policy with us. Can I drive another car on my car insurance? I'm changing my car in a few days time and the new vehicle is a lower group 9. phoned Nfu. If you have an old banger of a car, then you might opt for the lowest and most basic of these options – third party insurance. However,. Together, we can help us to increase trust and transparency in financial services. Or vice versa, by lowering your excess fees, you can drive up your premiums. This is a customer focussed insurance company. Recommended Provider for Car Insurance and our cover is rated 5 Star by independent financial research company Defaqto, so talk to us about vehicle insurance you can trust. *Based on independent online research by Consumer Intelligence (March ’20). Both of these insurance products include a wide variety of benefits as standard. Today, it provides insurance and investments across the whole market - you don't have to be a farmer to apply for its products. All policies from NFU include breakdown cover, European cover, motor legal protection, trailer cover and access to a 24-hour motor legal advice helpline. The support team were amazingly helpful and friendly. Regardless of whether you have third party insurance or a comprehensive policy, you’ll be covered for the following countries: You can cancel your NFU car insurance deal at any time by calling or writing the company. It,s simply not worth it. Great Britain, Northern Ireland, the Republic of Ireland, the Isle of Man and the Channel Islands, Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and Turkey. service provider and read the information they can provide. car booked in for repair Nfu kept in touch. We can all get insurance over the internet,but the NFU are local to One and All and any problems you just walk through the front door and sort it no calls across the world at a time When You Want Action. They have also paid out without problem to other people we know, and were good when we advised them that someone had written off our car (they didn't need to get involved as the other person admitted liability). NFU Mutual car insurance review While the car insurance policy offered by the NFU Mutual Insurance Society is available to the general public, it doesn't cover all risks and postcodes (particularly in … RAC Mutual assist breakdown cover included with all car insurance policies, Product information documents available for all three levels of cover, Optional extras available to enhance protection, NFU Mutual a little difficult to navigate around. 51% of car insurance customers could save £285.88. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Read reviews of NFU Mutual, share your experience and resolve your issues. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. NFU Mutual The NFU (National Farmers Union) Mutual was founded over 100 years ago to help provide insurance for farmers. 17. I highly recommend NFU car insurance if you need a payout I contacted NFU when I hit a skip with my 3 series BMW, while blinded by sun (in first gear, so not impressed with build quality of BMW incidentally) as the garage engineers said the car was an economic write off. ZA227007. You’ll need to have your insurance details to hand when you get in touch. It was founded in 1910 and now underwrites more than £1.5 billion in annual premiums for rural UK communities. A free inside look at company reviews and salaries posted anonymously by employees. Of course, on-line quotes are not possible with this company, still apparently stuck in the age of the quill pen and oil lamp! We may also receive compensation if you click on certain links posted on our site. How do I cancel my NFU Mutual car insurance policy? received a phone call from the local body repair shop. Their service, if you do need to claim, is second to none. NFU Mutual, or the National Farmers Union Mutual Insurance Society Ltd was founded by seven farmers in a tea shop all the way back in 1910. Easy to speak to the right person, always a professional service with fast and efficient action/follow-up. © Smart Money People 2021. Who underwrites NFU Mutual's car insurance? Compare & switch energy. Have you submitted an insurance claim through NFU Mutual? Since these early beginnings in Warwickshire, it has ploughed on to become a UK-wide company, offering various types of insurance and other financial services. The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Whilst the website could be easier to navigate around, what is available are details about the cover levels as well as how to make a claim. Extras like in-car entertainment system cover and courtesy car cover are included too. product provider, We cannot provide you with personal advice or recommendations. our partners for featured placement of their products or services. This is the lowest level of car insurance cover NFU Mutual offers. Customers praise the helpful and personal service, but some report being turned down for cover due to their postcode or job (updated December 2020). By volunteering to pay a higher excess, you can lower your premium costs. It only covers any injury or damage you do to other people and their property. VAT number: 259751759. We recognise loyalty through Mutual Bonus. Which countries does NFU Mutual car insurance cover? :). If you are Following this, if you have a Car Insurance policy with us your cover will revert to ‘Mutual Assist’ breakdown cover which is included as standard as part of your insurance policy, unless you have upgraded to ‘National Assist’ or ‘National plus Home Assist’ breakdown services. phoned Nfu. If you find yourself unable to work, a loan protection insurance policy will pay out monthly benefits straight to your bank account. 5yr driving son was dearer than 4 month driving son? For example, read through... NFU Mutual car insurance reviews on Smart Money People come from drivers like you! unsure you should get independent advice before you apply for any On customer review platform Trustpilot, NFU Mutual as a company has 2.2 out of 5 stars and a rating of “Poor”, based on more than 200 reviews. This means your own car has zero protection. Like with all insurers, NFU Mutual has a list of reasons why it will refuse to pay out for a claim. NFU Mutual is the trading name of the National Farmers Union Mutual Insurance Society Limited. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. NFU Mutual started as a provider for farmers, but now offers great levels of car insurance cover for everyone. Sneaking into the top 10 of our Satisfaction Index … While we are independent, we may receive compensation from The best car insurance companies 1. We went to them because we were tired of dealing with call-centres and were delighted to be able to just pick up … after the phone call. Switched three cars to them as a result. Finder.com Comparison UK Limited (company number: 10482489) is You are about to post a question on finder.com: Level 2, 20 St Thomas St, NFU Mutual – 91.74%. Learn what accident and sickness insurance means, what it includes and whether it’s worth taking out. car booked in for repair Nfu kept in touch. It's refreshing having good customer service where the staff listens and is helpful. 123 NFU Mutual reviews. decisions. Learn what business breakdown cover includes, what policies are available and how to get the best cover for your business needs. I was told the system would not allow them to decrease the premium further which is utter nonsense. Car Insurance Satisfaction Score 8.35. Thomas St, London, SE1 9RG. Join ; Sign in; Energy. You also get several perks with NFU Mutual’s comprehensive policy, such as windscreen repair, entertainment system cover and a courtesy car if your vehicle needs repairs. In common with a great many other reviewers it seems, my concerted effort to elicit a viable quote for car insurance from NFU Mutual did not end well! NFU Mutual car insurance has a 5-star Defaqto rating and a 2.1 rating on TrustPilot. I should point out first, that one incentive for going with NFU Mutual for my car insurance - as well as an unexpectedly reasonable quote over the phone - was their good reviews on here, a reassuring oasis in the desert of poor customer service that seems depressingly, to be associated with this "industry". Following this, if you have a Car Insurance policy with us your cover will revert to ‘Mutual Assist’ breakdown cover which is included as standard as part of your insurance policy, unless you have upgraded to ‘National Assist’ or ‘National plus Home Assist’ breakdown services. NFU Mutual car insurance customer reviews On customer review platform Trustpilot, NFU Mutual as a company has 2.2 out of 5 stars and a rating of “Poor”, based on more than 200 reviews. Can I make changes to my NFU Mutual motor policy? This protects you for all that third party, fire and theft does, but it also covers your vehicle for any accidental damage or vandalism. received a phone call from the local body repair shop. Many years as a happy customer, highly recommended. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is. NFU Mutual is a mutual society which dates back to 1910 when seven local farmers established the Midlands Farmers Mutual Insurance Society Ltd. NFU Mutual offers a range of products including home insurance, car insurance, Isas and Sipps. I'm changing my car in a few days time and the new vehicle is a lower group 9. offer credit facilities from a panel of lenders. The ability to talk to a real person instantly is a great relief. Compare NFU Mutual with other companies before you buy. We had to make our first ever claim last summer, we could not believe how easy & simple the claim process was. This is the mid-range level of cover NFU Mutual offers. For some people, this is often the cheapest choice, yet it’s always worth getting quotes for third party, fire and theft and comprehensive policies too. Review and rate your own claim experience to help other consumers buy insurance more wisely. I dont ever feel that the staff are reading from a script when I talk to them. yes you can get cheaper insurance. We had heard a lot of good reports about the way NFU treated their clients and dealt with claims so we thought we would give them a... My husband and I originally just walked into our local NFU office off the street - no appointment. after the phone call. NFU Mutual’s car insurance policies are underwritten by NFU Mutual Services. finder.com is an independent comparison platform and information service NFU went the extra mile to accommodate our son on our policy, Very good service stayed with this company as Mutual company, Always try and aim for better could not fault them. Good friendly and helpful staff. Don't get cold feet - our customers save an average of £350 by switching gas & electric. Been hit by nfu driver waiting 7 weeks after agreeing price no cheque sold car to salvage company keep bugging to collect it cheque in post not cheque sent to wrong house not hope you don't get hit with nfu driver no car no money waste of time. Find N.F.U Mutual & NFU in Bridgwater, TA6. NFU There when needed. They are always friendly, helpful and efficient. NFU Mutual car insurance reviews on Smart Money People come from drivers like you! We also include over 50 car insurance meaning that Age Co, Saga, and RIAS - all of whom focus on the Over 50s - are featured in the Top 10. We Esther Wolffowitz was a publisher at finder.com specialising in insurance. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. All of NFU Mutual’s car insurance policies include Mutual Assist Breakdown cover from the RAC as standard. NFU Mutual provide car insurance, home insurance, business insurance, , equine insurance, dog and cat insurance, tractor and travel insurance. By using Smart Money People, you agree to our privacy policy. Find out what DOC insurance means, what it covers and whether it’s included as standard in your car insurance policy. “Hopeless mis-communications !” Written on: 28/07/2016 by Kanetv9 (1 review written) We've had our House and car insurance with NFU for 8 years. Our guide explains the process involved in taxing a vehicle and whether or not you need insurance in place to do so.