I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. All Zigbee devices respond correctly. I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. I had this issue as well on a few devices. My Alexa app says "Server is unresponsive." If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. My Alexa app says "Server is unresponsive." This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. we'll use this information to improve our online Help. The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). Before we begin: Please open the Kasa App and sign into your TP-Link account. Last problem: Jan. 6, 2021 at 7:44 p.m. If you have only one light that won’t respond, … Note: Some manufacturers listed may not be available in all countries. Light Bulbs. Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … Change the DH back to local processing one from ST and within a few hours the issue is back…. Force stopping the Alexa app resolves most issues with responsiveness. Strange because I can do it all in the Smarthings all from my phone! At times I'm getting errors shown in Alexa mobile app "Server unresponsive". The problem is only with one specific device for me. Dear user, we are sorry for your inconvenience. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Can't re-enable the skill now. Make sure you have an active internet connection. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Something that also worked initially is grouping it under a scene. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … Echo was able to turn on devices and groups for Vera. Power the BOND off for 30 seconds by removing the USB connector. I have reset and still not working, the remote on … Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. recommended this. Original Poster. Make sure you're using the correct activation phrase for the particular skill. Tap on Disable. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … Recommended based on info available . HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. And the report state is working fine after sometime. However, the devices respond in the correct way (e.g. All devices say server unresponsive. :/ Google user. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. None of my Echo devices can control my WeMo lights this evening. “Alexa, ask Server Status is YouTube offline” Server Status. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … Then I bought a z-wave garage controller. The Alexa app can’t control the devices either. The devices still respond to voice commands. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. but nothing would happen. If you only command the specific device it again reports the error. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. When the message comes up you can not see the current state of the device. What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. Tap on Your Skills. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM I’m able to adjust it just fine. … Unfortunately this didn’t work. I am having this same issue. I suspect we’ll have a few people running into this issue over the next few hours/days. TP-link devices worked fine. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … Ask the community. Change your address, Digital & Device Forum Did you ever get a resolution? However, the devices respond in the correct way (e.g. They were great for a month. 1. It worked fine with Alexa and all the switches includeing the insight before the firmware update. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. View purchased books & apps, Your Subscriptions The Alexa app discovers my other items I.E. Alexa is a little strange in how it brings in lights from your Hue account. While we're unable to respond directly to your feedback, I just reached out to someone from the live chat. It makes it easy to help troubleshoot network issues. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Heather X. marked this as an answer. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. In that case Alexa doesn’t complain. Recommended based on info available . The light indicator is red when your device is muted. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. I tried the reboot and other suggestions with no luck. Alexa would say "okay!" Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. So for every Alexa request, we try to get the response from MQTT. The lights are turned on or off). I just reached out to someone from the live chat. Yep, changing he device type, saving and then changing it back and saving worked like a charm! Still didn’t work. Tap on the three lines in the upper left-hand corner. Yes, I only had it for one device. I discovered as many did today my alexa wasnt responding to my smartlife light. The thermostat is compatible with Alexa. Can't re-enable the skill now. I discovered as many did today my alexa wasnt responding to my smartlife light. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. It is a known issue and they’re working on it. So, thanks! 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Heather X. marked this as an answer. Thanks! Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Any ideas? Alexa says it’s unresponsive. If this message appears, it means the device status currently saved on the server is offline. Real-time problems and outages for Amazon Alexa. Thanks, … If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. For more help, try our Echo & Alexa forum. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. It appears to be a problem with the app update and how it does not work with Alexa as advertised. I have the same problem. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Please select what best describes the information: Thanks! 475 2 TPlink smart plugs not working in Alexa. I disconnected that device from Smartthings and reconnected it. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. recommended this. Power the BOND back on by plugging the USB connector into the BOND. Harmony hub, Ring and Yamaha Multicast. Made with love by TrinixCreative [trinixcreative.com] How to Fix Alexa Not Working with ecobee Switch+ - Support.com 474 2 TPlink smart plugs not working in Alexa. Have you try un-linking and re-linking the Wyze skill? Tap on Wyze and then Disable Skill. Then remove the device in Alexa, re-enable the skill and discover new devices again. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. He couldn’t give me a time-line for the fix. A quick device type reset and it was fixed. Alexa would say "okay!" Devices & Content Yesterday, everything worked. Fix unresponsive lights. Check that your device isn't muted. I have this issue with all of my devices. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Could that be the issue ? Here you see what is going on. I'd rather just get one of those to control my RGB lights. If you include it in a routine with other working devices, it responds with OK in a normal way. lbeck37 September 27, 2019, 9:09pm #11. I’m seeing this too. If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Original Poster. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. In hindsight, I think that just doing the latter might be enough. Edit payment info, 1-Click Settings Alexa Preferences and Settings. but nothing would happen. Your skill may need parental permission. i’m getting the same error message for my ZWAVE devices. Welcome to the Wyze community @bhinman! Tap on Skills & Games. 475 2 TPlink smart plugs not working in Alexa. Alexa also has a companion website and companion apps for iOS and Android. Yes and no. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. Our automated system analyzes replies to choose the one that's most likely to answer the question. The process of changing to something and changing back worked for all mine. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. This was not ready for release!! Hi, folks! Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Next he asked me to reboot my smart hub and try the same. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. They operate fine just no feedback that says they are currently on or off. I ended up disabling the skill again via the Amazon Alexa app. You can likely change it back. Does the Alexa HomeSeer skill use myHS in some fashion? I decided to disable the smartthings skill in alexa. Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. Then I did the same for the device list in Alexa. Press J to jump to the feed. is the server down? The entire time they worked great in ST. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Repeat this multiple times and turn it … Wire-Free Devices. View This Post. This is a problem with app to Alexa connection. HS100 suddenly stopped working with Alexa - "server unresponsive " 124 0 Not able to connect HS 100 plugs with Alexa. And it has created duplicates of many of my devices. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. Deliver books, apps to your device, Digital Purchases Once disabled, tap on Enable to Use for the Wyze skill. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. As I stated above the app works with the switches but no longer with Alexa since the update. :/ Google user. But it goes away after sometime. Alexa doesn't respond or says she can't understand you. Hopefully the hints above might work for other people. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. I did remove a switch and readd it and it’s still happening. Our automated system analyzes replies to choose the one that's most likely to answer the question. The lights are turned on or off). Now I am added to the list of users with this issue. 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